A family from Kolkata that flew to Mumbai on June 11 for an eye surgery of their 22-month-old dog, who suffered from entropion, have alleged negligence by Air India, as the pet, declared “fit to fly” while being taken to the cargo area of the aircraft, died on landing in Mumbai. AI has refuted their claims.
Entropion is an abnormality of the eyelids in which the eyelid rolls inward that often causes the hair on the surface of the eyelid to rub against the cornea resulting in corneal ulcers, perforations or pigment developing on the cornea, which can interfere with vision.