The recent incident of assault on IndiGo pilot has forced the airline to initiate the process of putting the “unruly” passenger on the no-fly list. Civil Aviation Minister Jyotiraditya Scindia too condemned the behaviour of the passenger as “unacceptable” and said it “will be dealt with strongly” in line with existing legal provisions.
In light of the recent incident, let’s take a look at what airlines can do with such passengers and what constitutes “unruly” behaviour:
Here’s how airlines can respond to incidents of unruly passengers:
As per the guidelines released by the government in 2017, the passenger should first be made aware if their behavior is breaking the law and that they could be arrested (on arrival at destination, or at any other airport where the aircraft commander may choose to land).
