Electric vehicle owners are fed up with the sorry state of public charging infrastructure in the US, and their basic complaints are of either the EV charging station malfunctioning or being out of service most of the time, a first such report has revealed.
According to the report by consumer insights and data analytics provider J.D. Power, one out of every five respondents ended up not charging their vehicle during their visit to a public charging station.
“Of those who didn’t charge, 72 per cent indicated that it was due to the station malfunctioning or being out of service,” the findings showed.