Lucknow: Asking billing agencies to mend their ways, energy minister AK Sharma on Wednesday warned that stern action would be taken against them if consumers were harassed by sending incorrect bills to them.
Holding a meeting here, he also directed the UP Power Corporation Ltd (UPPCL) management to encourage consumers to read their meters themselves and pay their bills accordingly. He said complaints about consumers getting wrong bills were being received regularly. Despite paying ₹15 crore to billing agencies annually, 50% of the bills were being issued incorrect. This situation, he said, was not acceptable.
“Repeated warnings have failed to improve the situation. Now, a last opportunity is being given to the billings agencies to mend their ways or face stern action,” Sharma warned. He said the government had zero tolerance about corruption and any laxity would be taken quite seriously.