Emirates has updated its Covid-19 travel waiver policies into one simplified approach for rebooking and refunds on tickets issued in all its global markets.
Adnan Kazim, Emirates’ Chief Commercial Officer said, “The travel and airline industry have complicated rulebooks for how fares, re-bookings or refunds are applied, which also differ depending on market regulation. We understand that explaining and unravelling all of that is confusing and frustrating for customers.”
“The Covid-19 pandemic is unprecedented for everyone. We hope our customers will choose to rebook and fly with us again at a later time, and that is why we’re offering up to two years validity on their current tickets, or travel vouchers which can be redeemed for any Emirates product or service.”
