MUMBAI: In a shocking incident, an inebriated male passenger exposed himself and urinated on a female passenger, a senior citizen in her seventies, seated in a business class aisle seat on board an Air India flight from New York to Delhi recently. The woman alerted the cabin crew, but they did not apprehend the unruly passenger, who walked off scot-free after the flight landed in Delhi.
It was only after the woman sent a letter to N Chandrasekaran, chairman, Tata Group, that Air India initiated an investigation, said a source.
“The crew was not proactive in managing a very sensitive and traumatic situation, and I had to advocate for myself throughout, waiting for long periods of time to get a response.
