MUMBAI: The civil aviation regulator on Monday issued Air India a showcause notice for its “lackadaisical and delayed” response to two unruly passenger incidents that occurred on its flight from Paris to Delhi last month.
It is the second showcause notice issued to Air India over not following the laid-down norms for handling unruly passengers. Only four days ago, the Directorate General of Civil Aviation had issued a showcause notice to Air India over its “unprofessional” handling of an incident on its New York to Delhi flight on November 26 in which an inebriated male passenger is accused of urinating on an elderly woman passenger seated in business class.
“Two incidents of passenger misbehaviour occurring on December 6 Air India flight AI-142 from Paris to New Delhi came to the notice of the DGCA.
