MUMBAI: The Indian civil aviation regulator on Friday issued an advisory to all airlines underscoring the need to follow the laid-down procedures when handling unruly passengers. The advisory reiterated the relevant sections of law which demand that the crew should report the matter to the airline and security agencies concerned and hand over the unruly passenger to security agencies on landing.
“In the recent past, DGCA has noticed a few incidents of unruly behavior and inappropriate conduct by the passengers on board the aircraft during flight, wherein it is observed that post holders, pilots and cabin crew members have failed to take appropriate actions,” said the advisory issued by the Directorate General of Civil Aviation (DGCA) on Friday. “Non-action/ inappropriate action/ omission by the airlines towards such untoward incidents has tarnished the image of air travel in different segments of society,” it added.
