Aviation watchdog, the Directorate General of Civil Aviation (DGCA) on Saturday imposed a penalty of ₹ 5 lakh on India’s largest airline, IndiGo, after a special child along with his parents were denied boarding at Ranchi Airport on May 7.
DGCA said that special situations deserve extraordinary responses but the airline staff failed to rise up to the occasion and in the process committed lapses in adherence to the letter and spirit of the Civil Aviation Requirements (Regulations).
“In view of this, the competent authority in DGCA has decided to impose a penalty of Rs. Five Lakhs on the airline under the provisions of the relevant Aircraft Rules,” said Arun Kumar, director general of DGCA.
