A Delhi-bound Air India flight scheduled to take off from Vancouver on Sunday was delayed for 12 hours before it was cancelled due to technical reasons, an airline official said.
A passenger complained about a lack of proper arrangements and updates from the airline. “There was an endless wait with no support and updates from the airline.” A second passenger said the flight was due to take off at 10.15am (local time). “It was delayed until 11.30pm…and then the cancellation was announced. The flight was full of senior citizens and kids.”
Air India officials said that the passengers were accommodated in hotels and will be flown to Delhi on two flights on Monday and Tuesday.
