In response to challenges posed by the fog season, Delhi airport operator DIAL announced that it has implemented various measures to enhance passenger experience. These include expanding seating capacity at terminals and establishing temporary help desks. The Delhi International Airport Ltd, (DIAL) will collaborate with CISF to facilitate the smooth exit of passengers from the terminal building in the event of flight cancellations, minimising inconvenience.
Seating capacity
Provisions have been made to add 740 chairs for passengers as needed during foggy conditions. At present, Terminal 1 (T1) has a seating capacity of 2,852 people, Terminal 2 (T2) accommodates 2,236, and Terminal 3 (T3) provides seating for 13,600 individuals.
