Air India incurred an estimated revenue loss of ₹3 crore over the past three months owing to around 1,500 damaged and unusable seats on its international flights that were left vacant.
Data provided by the airline said most of these seats were on Boeing 777 aircraft, operating between India and the United States and were left vacant between February and April. Air India did not have data on vacant seats from earlier periods.
A senior airline official said the data was compiled using a new portal, launched on May 1, and has been passed on to their staff at Air India Engineering Services Ltd (AIESL) who will repair the damaged seats on a priority basis.
