In the wake of the coronavirus pandemic, low-cost carrier IndiGo has introduced a new service whereby customers can protect their PNR. With this service, the customer’s PNR will be valid until September 30.
In a press statement on Tuesday, IndiGo said passengers booked to travel till April 30 can cancel their itinerary at zero cancellation fee, create a credit account in the same PNR and book an alternative travel of the same ticket value any time till September 30.
“Also, those who are booked to travel till September 30, can change their itinerary at zero change fee (fare difference applies) for travel till September 30.”
