BENGALURU: A Bengalurean from whom a cancellation fee of Rs 44,029 was collected by Air India after a flight from Bengaluru to London was cancelled due to Covid lockdown approached a city consumer court and won a refund of the amount.
The court heard a plea from Hebbal resident Milin Jagdishbhai Parekh, 35, and ruled that the airline must refund the full ticket amount and also incidental charges as the flight cancellation was because of no fault of the passenger.
Parekh spent Rs 1,35,143 to book the flight ticket on Air India in January 2020 through MakeMyTrip ticketing portal to fly from Bengaluru to London in April 2020.
