A petition by an elderly couple on Monday in the Delhi High Court has sought a compensation of ₹five lakh from Air India alleging that in their 16 hour long flight the national carrier was without sufficient food and medical supplies.
Taking serious note of the plea of the couple, both senior citizens, who have also sought a direction that the airline return the ticket fare as there was lack of proper service by it, Justice Prathiba M Singh said “it is scary if this has happened”.
The high court issued notice to the Ministry of Civil Aviation, Directorate General of Civil Aviation (DGCA), Air India, Airport Authority of India (AAI) and GMR Aerocity, which runs IGI airport,