Long queues of consumers outside billing counters of Punjab State Power Corporation Limited’s (PSPCL’s) offices were witnessed in many districts after SAP system developed a snag.
Late evening today, PSPCL officials along with technical experts from SAP rebooted the system to remove the glitch. Due to this snag, cash counters at some of the offices were shut while it took over 20 minutes to process a single bill, leading to chaos.