HYDERABAD: The TSSPDCL (Greater Hyderabad Area) Consumer Grievances Redressal Forum has directed the authorities to withdraw a back billing case involving an amount of Rs 1,77,059 within 15 days, and any payment made by the Consumer with regard to the case may be adjusted in the Consumer’s future bills.
The Forum also directed that the Consumer’s service category be changed from LT-Cat-VIII to LT-Cat-II immediately and that any bills raised under LT-Cat-VII against the consumer’s service connection be revised under LT-Cat-II and that the compliance report be filed along with the consumer’s satisfactory letter.