Soon after the Bengal government announced restrictions on incoming flights to Kolkata from New Delhi and Mumbai, we started enquiring if the decision would affect outbound flights to these two cities. Our son, a student in the US who had come home during the Christmas holidays, was due to return by an Air India flight leaving Kolkata for Delhi on a Saturday with a subsequent onward connection to the US from Delhi.
The ordeal began when we came to know from a friend around January 5 that the flight (AI 770) had been cancelled though we had not received any intimation from the airline. The website showed the flight as “confirmed”.
