Cochin International Airport Ltd has been selected as the best airport in terms of services it offered to passengers, based on a survey conducted by Airport Council International (ACI). CIAL was emerged the topper in 5-15 million passenger category among the airports in the Asia-Pacific region.
The annual Airport Service Quality (ASQ) awards by Airport Council International recognise and reward the best airports in the world based on ASQ departure survey. ACI ASQ survey is the world renowned and established airport service quality benchmarking programme measuring passengers’ satisfaction and is designed for airports to understand the importance of monitoring and improving passenger service.
