In a bid to provide commuters with a more efficient and seamless travelling experience, Chennai Metro Rail Limited (CMRL) on Wednesday launched a WhatsApp chatbot-based QR ticketing service. Now, commuters will no longer have to wait in lines to book metro tickets, instead, they will be able to do so through their WhatsApp accounts.
Passengers buying tickets through the messaging app will also be eligible for a 20 per cent discount.
Announcing the WhatsApp ticketing service, CMRL took to Twitter and said, “Chennai Metro Rail Limited launches WhatsApp Ticketing Service.”
