August 25, 2019, should have been a happy day for British Airways, for it marks the 100th anniversary of what it likes to describe as “the world’s favourite airline” — instead of being in an “epic mess” with an impending pilots’ strike, thousands of passengers left stranded by cancelled flights and, perhaps worst of all, countless people receiving an email telling them their flights had been cancelled when they had not.
It is not a good time for many Indian passengers (the “Coopers”, in reality the Kapoors) who make a point of never flying Air India to show how English they are.
