Imagine you booked a fancy business class plane ticket for your vacation, but when you got to the airport, the airline informed you that there wasn’t enough space and moved you to a regular economy seat. Frustrating, right? But what are your rights in this situation? Should the airline just say “sorry, not sorry” and leave you fuming?
A woman last week complained on social media that her mother was bumped down from business class to economy class on an Air India flight from Delhi to Washington DC. Here’s what allegedly happened:
