Huge uncertainty over flights taking off again on April 15 has left airlines, travel agents and passengers in a quandary. Although no-frills airlines have announced that they will begin bookings, Air India’s postponement of the process till April 30 has added to the confusion.
Passengers who had rushed to book flights are now confused. Many took to the airlines’ social media accounts to seek refunds and clear their doubts.
One of them, Satish Choudhary had booked 17 tickets for an April 15 journey from Mumbai to Ahmedabad. His question, echoed by many, was this: “Is it possible to travel on that date? If not, then how we can get a refund?”
The airline’s response was an indication of the uncertainty, and an assurance that their money could be used for a future travel:
