A consumer court in Bengaluru has ordered OLA Electric Technologies Pvt Ltd to pay Rs 5,000 in compensation and Rs 2,000 as litigation costs for service deficiency.
Mysuru native S N Prasad purchased an OLA electric scooter for Rs 90,999 in June last year. Months later, he sold it to his son-in-law S M Ramesh, a resident of Bengaluru’s Sanjaynagar area.
Ramesh received the RTO certificate on August 23, 2022, but the insurance policy was transferred to his name on September 1. Even though he submitted the relevant records and contacted OLA customer care, the company delayed registering the vehicle in his name. It also delayed updating his phone number.
