The Bangalore Electricity Supply Company (BESCOM) has said that the WhatsApp helpline numbers it released last week to resolve issues related to power had received a good response from consumers.
In a statement on Wednesday, BESCOM claimed that within a week the helpline numbers had received 736 complaints from consumers of which 628 complaints had been resolved.
“The consumers have been sending photos and videos of power related issues, transformer failures and photos regarding power lines touching trees and residential buildings. This helps the officials to resolve the power issues on a priority basis.
