If you want to surprise your loved one with a flower bouquet as they arrive at the Bengaluru airport, or have your car washed as you come back from a day trip, request a valet service at the airport. And if you are getting late for your flight or require a travel concierge—it is all at your fingertips now.
These four services have been rolled out for passengers travelling through Bengaluru airport and can be accessed through an app. The convenience is a result of a partnership between Tata Consultancy Services (TCS) and Hong Kong-based Plaza Premium Group (PPG)—a global airport hospitality services provider, for enhancing customer experience by leveraging technology. TCS and PPG plan to add eight more services to the current four by February and then take it up to offering 32 services in all by end of March, which can be accessed by customers through an app.
