Bengaluru: Bangalore International Airport (BIAL), with Swiss tech firm Xovis as its implementing partner, has rolled out the tech-enabled Queue Management System at the Kempegowda International Airport in Bengaluru to reduce waiting times, enhance operational efficiency and better manage passenger flow during peak hours.
In addition, the Xovis PTS, a state-of-the-art passenger flow management system, will display live waiting times on the screens at processing points, leading to lowered levels of stress for passengers. This system empowers internal teams to plan resources well in advance with historical data available from the solution, the airport said in a press release.
