ONGOLE: P Kameswara Rao, a domestic power user from Cheemakurthi in Prakasam district, was shocked to learn that his electricity bill for March and April was around Rs 20,000. Later, he contacted a local Andhra Pradesh Southern Power Distribution Company Limited (APSPDCL) staffer, who after inspecting the metre said there was a defect in it.
The equipment was then sent to the APSPDCL testing centre in Ongole for repair. As he did not hear from the electricity department even after two months, the user approached the officials, who settled the bill for five months of power usage at just Rs 1,000. “It took around four months for them to settle the issue. If this happens to an illiterate person, what will he do?” Kameswara Rao asked.
