More than 30 passengers missed their Scoot flight that took off from Amritsar to Singapore on Wednesday and aviation regulator DGCA has sought a report from the airline on the incident, officials said on Thursday.
A senior official at Amritsar airport said there were around 300 passengers for the flight and around 30-32 passengers could not board the flight.
The flight, which was to depart at around 8 pm, was rescheduled to about 4 pm. As per the airline, the change in timing was informed to the passengers and travel agents but apparently, it seems a particular travel agent did not inform the passengers concerned, the official said.