European airlines on Thursday renewed a push to relax refund rules as EU auditors and the European Commission started separate probes into air passenger rights and whether they were being respected.
At the start of the Covid-19 pandemic a year ago, carriers sought to suspend EU rules requiring refunds for cancellations. They instead issued vouchers to customers as hundreds of thousands of flights were grounded.
European auditors began investigating on Wednesday to assess whether the European Commission, the EU executive, had protected the rights of air travellers or those who booked flights during the crisis.
