CHENNAI: For losing the baggage of a passenger bound for Kuala Lumpur, a consumer forum directed Jet Airways to provide a compensation of Rs 65,502. S Stalin, a resident of Sithalapakkam, flew to Kuala Lumpur from Chennai in 2012.
According to the petition submitted, Stalin had booked a round trip ticket and boarded the flight after checking his baggage of 12 kg on June 21, 2012. Despite waiting for a long time at the Kuala Lumpur Airport, the airline was unable to trace his baggage. Due to the loss, Stalin purchased goods including clothes for daily use for an amount of Rs 27,000, issuing a legal notice to the airline seeking a compensation, was submitted in the forum.
