BENGALURU: The cancellation of an AirAsia flight from Bengaluru to Jaipur ensured a world of complications for a start-up founder. Not only did he end up paying a little extra to book an onward ticket on another flight but he also ended up buying a last-minute return ticket on September 21, paying almost double the fare as the customer care team of the airlines had inadvertently cancelled it.
Rajesh Nahar has been shooting off mails and seeking help from the airlines but nothing seems to be forthcoming so far, he claims.
Furnishing all the documents to The New Indian Express, Nahar said, “I had booked onward and return ticket between Bengaluru and Jaipur and paid Rs 6,308 for my ticket. My onward journey was on September 17 and the airlines sent a message on September 9 saying the flight was cancelled.”
