Hundreds of Air India passengers were left stranded at several airports across the world due to a glitch in its check-in software, the airline said Saturday.
The airline’s “server is down”, an official said.
“SITA server is down. Due to which flight operation is affected. Our technical teams are on work and soon system may be recovered,” the airline’s spokesperson said.
Air India’s software solution is managed by SITA, a global airlines IT services major, which provides its check-in, boarding and baggage tracking technology.