The Air India urination case victim has moved the Supreme Court seeking a direction to the Directorate General of Civil Aviation (DGCA) and airlines to frame Standard Operating Procedures (SOPs) to deal with such incidents.
The 72-year-old woman, whose ordeal on an Air India flight in November made headlines, said she was constrained to file a petition as Air India and the DGCA failed to treat her with care and responsibility after the incident.
