Air India will offer full refunds to 216 passengers on a Delhi-San Francisco flight that made an unscheduled two-day stop in the remote Russian town of Magadan this week after the plane developed engine problems. The Tata Group-owned carrier had to fly a second plane – from Mumbai to Magadan and then on to the United States – to rescue the stranded pax and 16 crew members.
The replacement AI173 flight left Mumbai Wednesday afternoon, reached Magadan early Thursday morning and touched down in San Francisco shortly after noon on the same day.
“We will fully refund the fare for the journey and, in addition, provide a voucher for future travel to the passengers on Air India,” senior airline executive Rajesh Dogra said.
