Air India has said that it will refund journey fare and provide a voucher for future travel to passengers who were stranded for nearly two days in Magadan after their New Delhi-San Francisco flight was diverted to the Russian city following a technical snag in one of its engines.Air India had sent a ferry flight to Magadan and it landed with the passengers in San Francisco on Thursday.In a letter to the passengers, the airline said that the pilots received an indication of low oil pressure in one engine and out of caution, they elected to land the aircraft at a nearby airport.
“Please allow me to sincerely apologise, on behalf of Air India, for the extended delay in bringing you to San Francisco. As you are all too aware, the aircraft encountered a technical issue whereby the pilots received an indication of low oil pressure in one engine. Out of caution, they elected to land the aircraft at a nearby airport rather than continue the journey,” the letter said.It said the safety of passengers was the highest priority.
