Air India will now allow solo women travellers and mothers to choose alternative seats on their flights. In a directive issued on Tuesday, the airline said such passengers should be preferably given an aisle or a window seat at their convenience.
“To ensure the female guests travelling with us have a comfortable flight, we as a company are adopting a gender-sensitive seat assignment practice. A circular has been released by…team with regards to the same,” stated an internal communication dated October 3.
It also said that the crew must also extend the offer to children travelling alone and seated in centre seats.