“Dear Guests, this is your Captain speaking … Welcome aboard this historic flight, which marks a special event. Today, Air India officially becomes a part of the Tata Group again, after seven decades. We look forward to serving you on this and every Air India flight with renewed commitment and passion. Welcome to the future of Air India! We hope you enjoy the journey. Thank you.”
This is a message that will be read by Air India pilots on every flight departing on Friday, January 28, according to what was one of the first circulars issued by Air India’s operations department after the Tata Group took over the airline from the government on Thursday.