Air India’s operations across the world were affected for over five hours Saturday morning following a glitch in its main server. The server was restored by 8:45 am but the shutdown had left hundreds of passengers stranded at various airports.
Air India’s chairman and managing director Ashwani Lohani told ANI that the system was restored but warned of further delays during the day.
The airline’s flights on national and international routes were badly affected since early Saturday morning as the airline’s server went down. Air India’s check-in, boarding and baggage tracking technology is managed by SITA, a global airlines IT services major.
Many passengers travelling on domestic and international routes were stranded at the Delhi airport.