Personal data of around 45 lakh passengers were hacked in a major cyberattack on Air India’s data processor of passenger service system, handled by technology provider SITA.
The airline said that the breach involved the personal data of passengers (name, contact, passport information, ticket information, credit card details) who registered between August 26, 2011, and February 20, 2021, Air India said in a statement. The airline clarified that the CVV/CVC information of the credit card holders was not stored with SITA PSS, suggesting that this data was not compromised.
“This is to inform that SITA PSS our data processor of the passenger service system (which is responsible for storing and processing of personal information of the passengers) had recently been subjected to a cybersecurity attack leading to personal data leak of certain passengers.
