Air India has set up a new organisational layout for its non-flying staff as they have been assigned new designations with their work levels and roles also undergoing an overhaul, The Economic Times (ET) has reported. The decision has been taken to simplify the roles and make them more market-competitive and productivity-oriented.
In April this year, flying staff which includes pilots and cabin crew have also been placed in a similar structure. The new structure is part of the company’s plan to transform the ad hoc policies which were prevalent earlier. The structural changes are aimed at putting performance and productivity at the centre of Air India’s operations.