New Delhi: Air India has launched a “helpdesk” to cater to its exclusive passengers, including government officers and senior executives among others, a day after the Tata Group acquired the airline.
The initiative by Air India, according to an internal communication to employees sent on Friday evening, aims at “enhancing the brand and business” of the airline.
The “helpdesk”, according to the airline, will handle high-level complaints and resolve them within a fixed deadline.
