PUNE: In a step to elevate customer experience, Air India has introduced an integrated self-baggage drop and self-kiosk check-in service at Terminal 3 of Delhi airport for domestic and international travellers, airline officials said on Friday.
The service is currently available for all Australia-bound flights as well as all for all flights within India.
Air India guests are now able to enjoy a seamless digital process to print boarding passes and baggage tags, and drop bags on their own, obviating the need to check-in over the counters.
