Air India (AI) has de-rostered one pilot and four cabin crew, and is reviewing its policy on serving alcohol after a passenger urinated on a co-flyer, the airline’s chief executive officer (CEO) and managing director Campbell Wilson said on Saturday.
On November 26, an inebriated passenger urinated on a woman co-passenger in the business class of a New York-Delhi Air India flight. The incident came to light on January 4. In a similar incident, a drunk male passenger urinated on a woman passenger’s blanket on an Air India Paris-Delhi flight last month. No penal action was taken against the man after he gave a written apology, officials said.
Wilson said the airline could have handled the incidents better and was committed to taking action.
