NEW DELHI: Air India subsidiaries, Air India Express and AirAsia India, on Tuesday moved to a unified websit, reservation system and customer support channels. The move will enable passengers to manage bookings and check-in to AirAsia India and Air India Express domestic and international flights on the integrated website, Airindiaexpress.com, according to a statement by the group.
Air India chief executive officer Campbell Wilson said the integration of the core reservation and passenger-facing systems of Air India Express and AirAsia India “marks a significant milestone in the Air India Group’s transformation journey”.
“This new Air India Express, operating both domestically and internationally using systems optimised for low-cost airlines, gives the Group a much stronger LCC platform.
