Chennai: In an unusual incident, around 13 passengers, who had arrived by a Sharjah-Chennai Air India Express (IX 636) flight, were dropped at the domestic arrival terminal at the city airport by a shuttle bus of the airline close to midnight on Tuesday. The flight arrived around 11.30pm.
The passengers found that they were at the wrong terminal after they could not find the immigration counters. Meanwhile, the airline staff who were present at the terminal found something amiss and alerted their counterparts who take care of international arrivals. The passengers were taken to the international terminal to process immigration procedures and other arrival formalities.
An Airports Authority of India (AAI) official said that the driving permit of the driver of the shuttle bus has been seized and action would be taken for the error.
Sources said that international passengers need to undergo immigration and customs clearance before entering the city and the error must have resulted in people walking out of the airport without any such checks. There are no checks at the domestic terminal.
