The District Consumer Disputes Redressal Commission has directed Air Canada and a private travel firm of Mohali to pay Rs 39,800 to a Chandigarh resident for not paying the full refund for a flight canceled due to pandemic restrictions.
Guriqbal Singh, 76, of Chandigarh, alleged that is doing the business of booking Air Tickets, Tour Packages, IELTS Coaching, passport and visa etc under the name and style of “Dhaliwal Travels”, a travel firm Dhaliwal Travels of Mohali
On January 28, 2020, he booked air tickets for Air Canada from Delhi to Toronto and back. The departure flight was on March 26, 2020, while the return flight was on May 22, 2020, for Rs 96,000 through the firm.
