Air India aims to have a domestic market share of 30 per cent and significantly strengthen its international operations in next five years, with the Tatas-owned airline putting in place a transformation plan after gathering feedback from staff.
The carrier, which plans to induct 30 new wide-body and narrow-body aircraft, on Thursday announced ‘Vihaan.AI’, a comprehensive transformation plan with a detailed road map for next five years.
Under the plan, the focus will be on dramatically growing both its network and fleet, developing a completely revamped customer proposition, improving reliability and on-time performance, and taking a leadership position in technology, sustainability, and innovation, as well as aggressively investing behind the best industry talent, according to a release.
