Following the recent chaos three days back at the Kempegowda International Airport due to long queues at the immigration counters, the Bangalore International Airport Limited (BIAL) that operates the airport has now issued a statement highlighting that additional security personnel and swing lanes will be introduced to control peak hour air passenger traffic at the airport.
Many passengers took to social media to vent their frustrations against the airport authorities for the “mismanagement” of immigration queues that eventually led to nearly two hours of waiting time at the immigration counter. Some also complained that the poor traffic management by the airport authorities outside the airport led to traffic congestion and gave rise to incessant honking.