BENGALURU: Gate 8 at Terminal 1 of Kempegowda International Airport (KIA) here witnessed fiery scenes on Tuesday evening. Reason: An IndiGo flight to Kolkata was delayed and the airline’s ground staff struggled to give convincing replies, prompting irate passengers to hurl objects and take the employees to task. Finally, after a delay of nearly five hours, the aircraft took off to the West Bengal capital.
On Tuesday, Vikram (name changed), working in Bengaluru, received the shocking news of his mother passing away in Kolkata. He hastily booked himself on IndiGo flight 6E 6572, which was scheduled to take off from KIA to Kolkata at 4.05pm. However, over a hundred passengers, including Vikram,
